Looking for Pest Control jobs in Nairobi? Rentokil Initial is hiring a Pest Control Team Leader to support operations in East Africa. This is a great opportunity for candidates with leadership experience and a passion for service excellence.
Below are the full job details, requirements, and application process.
Job Summary
| Job Title | Pest Control Team Leader |
|---|---|
| Company | Rentokil Initial |
| Location | Nairobi, Kenya |
| Job Type | Full Time |
| Qualification | Diploma / Degree |
| Experience | Not Specified |
| Job Field | Project Management |
| Deadline | Not Specified |
About the Company
Rentokil Initial is a global services company operating in over 70 countries with more than 35,000 employees. The company specializes in pest control, hygiene services, and interior solutions, using innovative technology to protect people and improve environments.
Job Purpose
The Pest Control Team Leader will manage service teams, ensure high-quality pest control operations, maintain client relationships, and support business growth. The role involves overseeing performance, productivity, and service standards.
Key Responsibilities
| # | Responsibility |
|---|---|
| 1 | Set individual and team service targets with Branch Manager |
| 2 | Manage Service Programmers, Supervisors, and Technicians |
| 3 | Conduct performance reviews and coaching |
| 4 | Ensure adherence to company policies and safety standards |
| 5 | Conduct quality assurance checks at client sites |
| 6 | Manage service scheduling and productivity |
| 7 | Resolve customer complaints and ensure satisfaction |
| 8 | Monitor technician productivity and KPIs |
| 9 | Maintain tools, equipment, and safety gear |
| 10 | Manage service data and reporting systems |
| 11 | Control service costs and resources |
| 12 | Support customer retention strategies |
| 13 | Manage customer portfolios and contracts |
| 14 | Prepare reports and attend team meetings |
Job Requirements
| Requirement | Details |
|---|---|
| Education | Diploma or Degree in business-related discipline |
| Experience | Leadership experience preferred |
| Industry Knowledge | Pest control experience is an advantage |
| Skills | Negotiation, leadership, customer service |
| Technical Skills | Service data systems knowledge (iCABS/Progress preferred) |
| Other | Team management and mentoring ability |
Preferred Skills
| Skill | Description |
|---|---|
| Leadership | Ability to manage service teams |
| Customer Service | Strong client relationship management |
| Communication | Excellent interpersonal skills |
| Organization | Ability to manage schedules and resources |
| Problem Solving | Handle customer complaints effectively |
| Team Development | Mentor and train team members |
Job Location
| City | Country |
|---|---|
| Nairobi | Kenya |
How to Apply
Interested and qualified candidates should apply through the official company careers portal.
| Application Method | Details |
|---|---|
| Apply Online | careers.rentokil-initial.com |
| Deadline | Not Specified |
Important Notice
Never pay any money for job applications, interviews, or recruitment processes. Always verify job opportunities through official company channels.